Datakompisen offers support services, business process outsourcing, NOC support, SPOC services, front- & backoffice handling and customer services with multiskilled or dedicated teams. With a comparably low staff turnover rate, we uphold a very high and customer adapted skill set. Datakompisen is ISO certified.
Due to our location we benefit from an extremely low staff turnover, which ensures the highest possible and customer adapted skill sets and quality as well as market understanding and continuity when producing our assignments.
With a long history of producing Internet support services we have become a first choice support partner to actors within streaming technology, new media, IoT, applications and infrastructure in Scandinavia.
24/7 service hours in order to provide our clients with NOC, SPOC, administration and support services with a flexible model based on multiskilled and dedicated staff. We always adapt the assignments to our clients needs and demands.
Datakompisen was established in 2005. With a business model catering to both big and small volume assignments, our clients vary from local service providers requiring customer support for their services to international telecom and tech actors with global markets or specific needs for a Scandinavian support service.
Datakompisen provides first- and second line support for services, software, apps and hardware.
We manage your help desk function or IT support service, b2c as well as b2b.
Datakompisen provides NOC (Network operation Center) functions, SPOC (Single Point Of Contact) and ticket handling 24/7/365 with reactive and proactive handling.
Encoding, monitoring, load balancing, server admin, web publishing, security routines, IoT service monitoring, search and sales support.
Datakompisen handles customer service within e-commerce, logistics and IT - 24/7.
We put a lot of effort in nurturing the relations with our clients and their customers. We are constantly doing our utmost to live up to the highest possible standards in the areas of climate, environment, quality and equality. Since 2020, Datakompisen is certified in accordance with the standards of ISO 9001 and ISO 14001.
Datakompisen has a broad technical skillset. Due to our location, our staff turnover is extremely low, therefore providing a very hight commitment to our customers and interest in our clients businesses - technologies, business models, market situation, challenges and success factors. Examples of industries:
We provide support and customer services, IT operations, IT maintenance and monitoring services for streaming actors in the Scandinavian markets.
Datakompisen is a Swedish word for a tech buddy. We started our operations in 2005 with a mission to help consumers with technology related to internet connections, internet media and related gadgets. Since then we have transformed into a BPO company, helping external clients to provide top notch support services to consumers as well as business partners. We have become more advanced and our original B2C focus have given way to more and more B2B support, partnering up with companies with a need for more business critical services related to B2B support, IT operations and NOC services.